🌍 Global Privacy & Cookies Policy — Hempereur-CBD

Last updated: [Insert Date]
Effective for: users outside the European Economic Area (EEA) and Switzerland.
Languages available: English (official version).

1. About Hempereur-CBD

Hempereur-CBD (“we,” “our,” or “us”) operates a set of online platforms dedicated to providing educational information, tools, and legal hemp-derived products.
Our website and apps are intended for adults aged 18 years and older.
We do not make medical claims and do not promote the use of any illegal substances in any jurisdiction.

2. Scope

This Global Privacy & Cookies Policy applies to visitors and customers located outside the EEA or Switzerland, including but not limited to the United Kingdom, United States, Canada, Brazil, Australia, Japan, South Korea, and Mexico.
For EU residents, please refer to our dedicated EU Cookies Policy and EU Privacy Notice.

3. Data We Collect

We may collect:

• Account and contact data: name, email address, delivery address, phone number.

• Device and usage data: IP address, browser, operating system, referring URLs, and interactions with our website.

• Transaction data: payment details (processed securely via third-party gateways such as Stripe, PayPal, or Shopify Payments).

• Newsletter & marketing data: when you sign up via Brevo (Sendinblue) or similar services.

• Cookie data: through analytics, social media integrations, and advertising platforms (Google, Meta, TikTok, etc.).

4. Purposes of Processing

We process personal data to:

1. Provide and improve our services and tools (including HempDose and HempLabs, which are for educational purposes only).

2. Fulfil orders and manage transactions securely.

3. Send newsletters and promotional content to subscribers who have explicitly opted in.

4. Ensure website security, detect fraud, and comply with applicable legal obligations.

5. Conduct analytics and marketing in compliance with local laws (e.g., CCPA, LGPD).

5. Legal Bases (outside EU)

Depending on your location, we rely on:

• Consent, where required for marketing or cookies;

• Legitimate interest, to ensure platform security and user experience;

• Contractual necessity, when fulfilling an order or providing requested services;

• Legal obligation, for tax, accounting, and regulatory compliance.

6. Use of Cookies and Similar Technologies

We use cookies, pixels, and SDKs for:

• Essential site operations (login, cart, payment);

• Analytics via Google Analytics, Meta Pixel, TikTok Pixel, and similar services;

• Email marketing via Brevo (Sendinblue);

• Security and performance optimization through Cloudflare CDN or hosting providers such as Hostinger.

You may manage or delete cookies via your browser or device settings.
Certain cookies may be stored on servers located outside your country.

7. Cross-Border Data Transfers

We may store or process your data in France, the European Union, the United States, Canada, or other countries where our partners operate.
When data is transferred internationally, we use:

• Standard Contractual Clauses (SCCs) approved by the EU;

• or other legally recognized safeguards ensuring adequate protection.

8. Your Rights by Region

United States / California (CCPA)

Residents may:

• Request access to or deletion of personal data;

• Opt out of the sale or sharing of data for targeted advertising (we do not sell data);

• Authorize an agent to make such requests on their behalf.

United Kingdom (UK GDPR)

Users may exercise rights similar to the EU GDPR: access, correction, deletion, limitation, portability, and withdrawal of consent.

Canada (PIPEDA)

You may request details of data collected and correct inaccuracies at any time.

Brazil (LGPD)

You may request confirmation of processing, correction, anonymization, or deletion of personal data.

To exercise these rights, please contact us at [privacy@hempereur-cbd.com].

9. Educational Tools Disclaimer

Our calculators and estimators (HempDose, HempLabs) are for informational and educational purposes only.
They do not provide medical, legal, or diagnostic advice, and Hempereur-CBD assumes no liability for any decisions, actions, or results based on their use.
By using these tools, users agree to be fully responsible for verifying any outcomes and for compliance with local laws before acting on the information provided.

10. Age and Legality Notice

All products and content are intended for adults aged 18 and older (21 where required by local law).
Users are responsible for ensuring that CBD or hemp-derived products are legal in their jurisdiction before purchase or consumption.
Hempereur-CBD operates in compliance with French and EU law, under which CBD products containing less than 0.3 % THC are legal.

11. Data Retention

• Customer and transactional data: kept for the duration necessary for business operations and legal obligations.

• Analytics data: typically retained ≤ 25 months in aggregated form.

• Marketing consent logs: retained until consent is withdrawn.

12. Security

We maintain strict technical and organizational measures including:

• HTTPS/TLS encryption;

• access controls and pseudonymization;

• secure servers hosted by reputable providers (Hostinger / OVH / Cloudflare).

Despite these measures, no online transmission is 100 % secure. Use the site at your own discretion.

13. Contact Information

Hempereur-CBD – Legal & Privacy Department
Email: privacy@hempereur-cbd.com
Mail: [Full Registered Address – France]

14. Updates

We may update this Global Privacy & Cookies Policy to reflect new legal requirements, service changes, or technological developments.
Revisions will be posted with an updated “Last Updated” date. Continued use of the Site constitutes acceptance of these changes.

Terms & Conditions

FAQs

What data do we collect?

We collect minimal personal info to improve your browsing experience.

How is my data used?

Your data helps us manage cookies and ensure site functionality.

Can I opt out of cookies?

Yes, you can adjust your browser settings anytime to refuse or delete cookies.

Is my data shared?

We do not sell your data; sharing only occurs with trusted partners.

How do I contact support?

Reach out via our contact page for any privacy or cookie concerns.

Contact Us

Questions about our privacy or cookies policy?